FAQ For Business

Questions,
answered.

Everything you need to know about Vernsa for Business — from setup to payouts, Send Code, security, and pricing.

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Getting started

0 questions

What is Vernsa for Business? +

Vernsa for Business is the business-focused version of Vernsa — a financial technology platform built by Apaxaa. It lets companies send, receive and manage money using supported identifiers like bank accounts, phone numbers, emails, usernames and crypto wallet addresses.

Do I need a registered company to sign up? +

Not to start. You can begin with a personal account and upgrade to a dedicated business profile as soon as you're moving business money. Business profiles unlock team roles, approval flows, and business reports.

How do I get access to Vernsa for Business? +

Join the business waitlist on the business home page. We'll notify you as soon as business accounts open up. Early access members will be invited first.

Can I use my personal Vernsa account for business? +

You can, but we don't recommend it. Business profiles give you features personal accounts don't have — team roles, approval flows, multi-user access, and business reports — all of which make reconciliation and compliance easier.

What currencies are supported? +

Vernsa is being built to support local currencies for sending and receiving, plus virtual accounts in USD, GBP, and EUR for international payments. More currencies will be added over time.

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Send & payouts

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What identifiers can I use to send money? +

You can send money using supported phone numbers, email addresses, Vernsa usernames, bank accounts, and supported crypto wallet addresses — whichever is easiest for the situation. Availability may depend on the specific transaction and recipient.

Can I send to multiple people at once? +

Yes. Vernsa for Business supports batch payouts — send to many recipients in a single action using saved recipients. Each payout gets its own reference so reconciliation is straightforward.

How do approval flows work? +

You can require one or more sign-offs before a payment is sent, based on amount. For example, any payout above ₦500,000 might need approval from an admin. Team members below that threshold can pay directly.

Can I save recipients for later? +

Yes. Save recipients with their preferred identifier — bank, phone, email, username, or wallet — then pay them in a couple of taps. This is what makes payroll and recurring payouts fast.

What are the send limits? +

Limits depend on your business verification level, your account tier, and the specific corridor. Limits are shown clearly before you confirm any payment.

How long does a payout take? +

Most payouts settle in seconds to minutes, depending on the destination corridor and the receiving bank or wallet. Crypto payouts settle according to the network's confirmation time.

Can I cancel a payout after sending it? +

Once a payout is settled, it cannot be reversed by Vernsa. If there's a problem, contact support immediately — we'll work with you to resolve it.

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Receiving

0 questions

How do I receive money from customers? +

Share your Vernsa virtual account details (USD, GBP, EUR) with customers, or your wallet address for supported crypto rails. Money lands directly in your business wallet.

Can I receive payments from overseas? +

Yes. Virtual accounts are designed for exactly this — receive USD, GBP, and EUR payments from international customers without opening foreign bank accounts.

What currencies can I hold in my wallet? +

Your wallet supports local currency and multiple international currencies through your virtual accounts. Balances are visible in your dashboard and can be converted for payouts.

Do I get notified when I receive money? +

Yes. You and your team receive notifications in real time — in-app, and optionally by email — whenever a payment lands in your wallet.

Are there limits on incoming payments? +

Incoming payment limits depend on your business verification level and account tier. Limits are disclosed in your dashboard.

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Send Code

0 questions

What is Send Code? +

Send Code lets you generate a one-time code that someone can use to claim money — even if they don't have a Vernsa account. You generate the code, share it via SMS, email, WhatsApp, or link, and the recipient redeems it on their side.

Do recipients need a Vernsa account? +

No. Recipients can claim the code without a Vernsa account. They enter the code, complete a quick verification, and choose how to receive the money — bank, wallet, or cash pickup at a supported partner.

How long does a code stay valid? +

You choose the expiry when you create it — from 1 hour up to 30 days. If the code isn't claimed before it expires, the reserved amount is automatically returned to your balance.

Can a code be reused? +

No. Every code is one-time use only. Once claimed, it can never be reused — even if the code leaks. Only the first successful claim receives the money.

Can I cancel a code after sharing it? +

Yes. As long as the code hasn't been claimed, you can cancel it from your dashboard. The reserved amount is returned to your balance immediately.

When should I use Send Code instead of a regular transfer? +

Use Send Code when you don't have — or don't want to save — a recipient's identifier. It's ideal for one-off payouts, refunds, grants, prizes, or any time the recipient isn't a saved contact. Try it on the Send Code page.

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Security

0 questions

How is my money protected? +

All transactions are encrypted in transit and at rest, verified before settlement, and monitored continuously. Team actions are logged, and larger payments can require multi-sign approval.

Can I control what my team can access? +

Yes. Role-based access lets you decide exactly what each team member can do — admin, finance, viewer, or a custom role. You can adjust roles at any time.

Do you support two-factor authentication? +

Yes. Two-factor authentication (2FA) is planned for launch and will be required for sensitive actions like adding a new recipient or approving larger payouts.

Is my data encrypted? +

Yes. Data is encrypted in transit using modern transport protocols and at rest in our storage. Access to production systems is strictly limited and audited.

Can I export an audit trail? +

Yes. Every action and transaction is recorded with actor, time, reference, and amount — and can be exported from your dashboard for your records or your accountant. Read the full security page.

What happens if something looks suspicious? +

Suspicious activity triggers additional verification and can be paused automatically. You're notified so you can review and take action.

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Pricing

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How much does Vernsa for Business cost? +

Vernsa for Business has no setup fees and no monthly minimums. You pay per transaction based on your tier. Higher tiers and volumes get better rates.

Is there a free tier? +

Yes. The Starter tier is free and covers freelancers and solo founders with a reasonable monthly payout volume and one virtual account. Upgrade any time as your business grows.

Are there hidden fees? +

No. Every fee is shown before you confirm a payment. There are no surprise charges, no monthly maintenance fees, and no minimum balance requirements.

Do you offer volume discounts? +

Yes. On our Enterprise tier, pricing scales with volume — the more you move, the lower your per-transaction cost. Talk to our team for a custom quote.

How is billing charged? +

Transaction fees are deducted automatically from your wallet balance as part of each payment. You can see every fee in your transaction history and monthly statement.

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Account

0 questions

Can I add multiple team members? +

Yes. Business profiles support multiple team members with role-based permissions. Invite by email and assign a role — admin, finance, viewer, or a custom role.

How do I close my business account? +

You can request account closure from your dashboard. Before closing, ensure all pending transactions are complete and your balance is fully withdrawn.

What if I forget my password? +

Use the "Forgot password" link on the sign-in page. You'll get a reset link by email. If you also use 2FA, you'll need access to your second factor.

Can I change my business name? +

Yes. Business name and logo can be updated from your business profile settings. Some changes — like legal business name — require verification and may take a few days to process.

Is there an API for developers? +

Yes — an API is planned for launch with payouts, collections, webhooks, and reporting endpoints. Join the business waitlist to be notified when API access opens.

Who owns Vernsa for Business? +

Vernsa is a product built and operated by Apaxaa, a technology company based in Enugu, Nigeria. Apaxaa designs all of its products in-house. Learn more at apaxaa.com.

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